Career Profile

I am a critical thinker when it comes to new technology, always eager and quick to learn new things. I have gained valuable experience in both fast-paced and secure banking working environments, having worked in this field for more than 5 years. Now, I am continuing my journey in a new business line, specifically in logistics. I pride myself on being able to work with speed and accuracy simultaneously, which allows me to complete tasks efficiently.

Experiences

Application Support Specialist

2022 - Present
DPDHL IT Services, Cyberjaya, Selangor, Malaysia

Application Support Specialist for GCDB (Global Customer Database)
- Maintain GCDB Application uptime
- Provide support as per user request for GCDB
- Troubleshooting error log and server configuration

Dev Ops Engineer

2021 - 2022
PT. Bank Danamon Indonesia, Greater Jakarta

Development support for Danamon CICD
- Install and Maintain CICD Application (Jenkins, JIRA, Bitbucket)
- Initiate CICD Pipeline for DBank Pro
- Support all other projects to onboard for CICD Process
- Troubleshooting error log and server configuration

IT Digital Layer Officer

2019 - 2021
PT. Bank Danamon Indonesia, Greater Jakarta

Development and Production support for DBank Registration
- Maintain DBank Registration Application
- Develop new page for DBank Registration Android Application
- Support User Complaints for DBank Registration
- Support User Testing for DBank Registration
- Troubleshooting error log and server configuration

Development support for DBank Pro
- Support DBank Pro Project Initiation
- Support DBank Pro Project Pilot Launch
- Initiate CICD Pipeline for DBank Pro
- Support User Testing for DBank Pro
- Troubleshooting error log and server configuration

IT Development Support Manager

2017 - 2019
PT. Bank Danamon Indonesia, Greater Jakarta

Development support for Application and Project needs
- Support DBank Registration Project Initiation
- Support DBank Registration Project Pilot Launch
- Support User Testing for DBank Registration
- Troubleshooting error log and server configuration

IT Application Support

2016 - 2017
SecurXcess for PT. Bank Danamon Indonesia, Greater Jakarta

Production support for User and IT needs
- Support User Complaints for Danamonline
- Support Bugs Fixing for Danamonline
- Troubleshooting error log and server configuration

Production support for Application and Project needs
- Support Security enhanncement project for Danamonline
- Support Server Upgrade for Danamonline
- Support FX purchase project for Danamonline

Projects

DBank Registration - An onboarding channel that enable customer to create banking account online
DBank Pro - A new omnichannel Danamon online banking application
DevOps Pilot Project - Initiate CICD process in Bank Danamon Indonesia

Skills & Proficiency

Configuring Pipelines

Shell & Batch

Troubleshooting

Windows Server

RHEL

Docker (OCP & Kubernetes)

Android and Java Programming